Our Story
Journey Mapper was founded by Dimitar Inchev and Pauline Roussell, the team behind Coworkies.com and TwoFifty.co. After visiting over 250 coworking spaces worldwide for their book "Around the World in 250 Coworking Spaces," they created Journey Mapper to help workspace operators visualize, optimize, and perfect their customer journey from first impression to long-term membership.
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Our Mission
To empower coworking operators with innovative tools that transform user experiences, optimize operational efficiency, and maximize revenue through visual journey mapping and analytics.
Drawing from our experience visiting hundreds of coworking spaces worldwide, we believe that comprehensive visualizations of the entire coworking journey enable operators to identify critical touchpoints and make data-driven decisions that enhance member satisfaction and drive business growth.
Our Vision
To become the industry standard for journey mapping in coworking spaces worldwide, providing tools built on real-world insights from global coworking operations.
We envision a future where every coworking space leverages our platform to create seamless, profitable user journeys. By combining our consulting expertise at TwoFifty.co with technology, we aim to empower coworking operators to build thriving community-focused workspaces that meet the evolving needs of today's workforce.
Our Journey
Journey Mapper Launch
Building on their years of coworking expertise, Dimitar and Pauline are launching Journey Mapper to solve the fundamental challenges of user experience in coworking operations. Journey Mapper combines their industry knowledge with cutting-edge technology to help coworking operators create exceptional member journeys.
Book Publication
After extensive research and visits to coworking spaces across the globe, they published their book "Around the World in 250 Coworking Spaces" in 2021. This comprehensive study provided unprecedented insights into coworking trends, operational best practices, and member journey patterns worldwide.
Hack Coworking
In 2019, they organized the first coworking hackathon, "Hack Coworking", pioneering the concept of "Member Based Innovation" in the coworking industry. This event brought together operators and members to co-create solutions for enhancing the coworking experience.
TwoFifty Consulting
In 2017, Dimitar and Pauline launched consulting services for coworking spaces and real estate companies through their company TwoFifty.co, helping operators optimize their spaces and improve member experiences through data-driven insights and operational excellence.
Founding of Coworkies
Dimitar Inchev and Pauline Roussell founded Coworkies.com in 2016, a global job board connecting talent with opportunities in coworking spaces and creating a foundation for their deep understanding of the coworking ecosystem.
Meet Our Team
Dimitar Inchev
Co-founder
Co-author of "Around the World in 250 Coworking Spaces" and co-founder of Coworkies.com and TwoFifty.co. Combines product experience working with companies like Apple with industry expertise from visiting hundreds of coworking spaces worldwide and consulting on their growth strategies.
Pauline Roussell
Co-founder
Co-author of "Around the World in 250 Coworking Spaces" and co-founder of Coworkies.com and TwoFifty.co. Leverages her strategic industry expertise from visiting hundreds of coworking spaces worldwide and consulting on their growth strategies.
Product Team
Development
Our dedicated product team brings experience from both technology and coworking sectors, working to transform industry challenges into intuitive digital solutions.
Design Team
UX/UI Design
Our design specialists focus on creating intuitive drag-and-drop interfaces and data visualizations that make journey mapping tasks simple and enjoyable for coworking operators.
Ready to Transform Your Coworking Experience?
Join thousands of coworking space operators using Journey Mapper to create exceptional member experiences and optimize their operations.