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Welcome to the
Mappers Community

Connect with passionate professionals who are actively creating and using journey maps to design better human experiences. Join the Discord communityโ€”where Mappers collaborate, share insights, ask questions, and grow together in the art of user experience design.

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Sarah Chen
Sarah Chen
WeWork Community Manager

"This community transformed how I approach user experience. The templates and feedback I get here are invaluable!"

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12 members sharing maps
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450+ Templates
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Marcus Sofia Alex
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Pro Tip

Start with our beginner's template collection!

Why Join This Community?

Being part of the Mappers community means more than just access to toolsโ€”it's about belonging to a movement that values human-centered design.

Connect & Collaborate

Join a supportive community of like-minded professionals who understand the challenges of creating exceptional user experiences.

Real-time feedback
Collaborative problem-solving
Peer mentorship

Share & Learn Together

Exchange journey maps, discover proven templates, and learn from real-world implementations across different industries.

Template library access
Case studies
Best practices

Grow Your Expertise

Access curated resources, expert insights, and proven methodologies that will elevate your journey mapping skills.

Expert guidance
Skill development
Industry insights

Build Your Reputation

Showcase your work, contribute to the community, and establish yourself as a journey mapping expert in your field.

Portfolio showcasing
Recognition
Professional growth

Community Values

These principles guide how everyone interacts, learns, and grows together as a community.

Supportive Environment

Everyone believes in lifting each other up. Every question is valid, every contribution matters.

Knowledge Sharing

Members share their wins, failures, and lessons learned to help everyone grow together.

Continuous Learning

Everyone here is both student and teacher, constantly evolving together in understanding great UX.

Innovation Focus

The community pushes boundaries and explores new ways to create meaningful human experiences.

Join the Conversation

The Discord server is thoughtfully organized to help you find exactly what you need and connect with the right people. Here's a glimpse of real conversations happening right now.

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general-discussion

๐ŸŸข 247 online
Journey Mapper
Journey Mapper Official Bot 11:02am
Welcome to the Mappers Community! ๐Ÿ—บ๏ธ This is where journey mapping professionals connect, share insights, and help each other create better user experiences. Feel free to introduce yourself and share what brings you to journey mapping!
Sarah Chen
Sarah Chen Community Manager 11:15am
Just finished mapping our new member onboarding flow! The insights we got from user interviews were eye-opening ๐Ÿ‘๏ธ Anyone else working on onboarding journeys? Would love to compare notes!
Replying to Sarah Chen
Marcus Rodriguez
Marcus Rodriguez UX Designer 11:18am
@Sarah Chen Yes! I'm working on a digital nomad onboarding experience. The pain points around location verification and local community integration are fascinating.
Alex Thompson
Alex Thompson Operations Lead 11:22am
Quick question for the group: How do you handle mapping touchpoints that happen outside your direct control? For example, when members interact with third-party services or partners? ๐Ÿค”
Replying to Alex Thompson
Emma Wilson
Emma Wilson Product Designer 11:25am
@Alex Thompson Great question! I usually create "influence zones" in my maps - things we can directly control vs indirectly influence vs external factors. Here's a template I use: Template Link ๐Ÿ“Ž
Coffee Chat Bot
Coffee Chat Bot Community Helper 11:30am
โ˜• Weekly Coffee Chat Reminder Tomorrow at 3PM GMT: "Measuring Journey Map Success" Hosted by @Emma Wilson ๐Ÿ“… Add to calendar | ๐Ÿ”— Join link in events channel
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Each channel has a specific focus to help you connect with the right conversations and people.

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#general-discussion

Community Building

Connect with fellow Mappers and share your experiences

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#journey-showcase

Portfolio & Feedback

Share your journey maps and get constructive feedback

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#industry-insights

Specialized Knowledge

Industry-specific discussions for coworking, hospitality, retail, and more

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#tips-and-resources

Skill Development

Quick wins, advanced techniques, and valuable resources

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#support-hub

Technical Support

Get help with Journey Mapper features and technical questions

Community Member Spotlights

Meet some of the amazing professionals who are already making a difference in their organizations through better journey mapping.

Sarah Chen

Sarah Chen

Community Manager at WeWork

Community Contribution

Created the "Remote Worker Onboarding" template used by 200+ spaces

Impact Achieved

50% improvement in member satisfaction scores

Marcus Rodriguez

Marcus Rodriguez

UX Designer at Selina

Community Contribution

Developed the "Digital Nomad Experience" framework

Impact Achieved

Reduced customer complaints by 40%

Emma Thompson

Emma Thompson

Operations Director at The Collective

Community Contribution

Pioneered the "Community Building Touchpoints" methodology

Impact Achieved

Increased member retention by 65%

Ready to Transform Experiences Together?

Join a community of passionate professionals who believe that great user experiences start with understanding the human journey. Whether you're just starting or you're a seasoned expert, there's a place for you here.